Help Centre

When Available

This offer is available for newly registered customers who made their first qualifying deposit.

Offer Rules

The Cashack is equal to up to 10% of the lost amount and up to €200 based for all VIP Levels.

How to Release

The cashback needs to be wagered 1x (one) time before being withdrawable.

Bonus Terms and Conditions

1. This promotion is available only to newly registered users of our Website, who selected the corresponding Welcome Bonus.

2. This promotion is only valid for games played in the Live Casino section. Funds spent in other verticals (Casino, Sports, Virtual Sports) are not taken into account for this promotion.

3. Minimum eligible cashback amount to be credited is 5 EUR / 25 PLN / 50 NOK / 10 AUD / 30 BRL / 10 CAD / CHF 5,5 / 5.000 CLP / 125 CZK / 2000 HUF / 81,250 IDR / 400 INR / 10 NZD / 25 PEN / 10 SGD / 5 USD / 25 MYR / 117,500 VND / 190 THB / 9 AZN.

4. Maximum cashback amount is 200 EUR / 900 PLN / 2 000 NOK / 300 AUD / 1.200 BRL / 300 CAD / CHF 220 / 200.000 CLP / 5 000 CZK / 80.000 HUF / 3,250,000 IDR / 16,000 INR / 400 NZD / 1,000 PEN / 300 SGD / 200 USD / 900 MYR / 4,700,000 VND / 7,600 THB / 360 AZN.

5. Deposits made with Neteller or Skrill do not qualify for this promotion.

6. In order to be eligible for the 10% cashback, the customer should not claim any other bonus with their first deposit nor before requesting this cashback.

7. In order to claim the cashback, the customer needs to request it from the support team via Live Chat or via e-mail: support@royalgame.com. It should be requested no later than 48 hours after the first deposit was made.

8. The cashback will be credited based on the lost first deposit, up to 48 hours after the first deposit was made.

9. Cashback is credited on the real balance of the customer account. All credited cashback amounts are subject to a x1 wagering requirement before a withdrawal is allowed.

10. This promotion is not limited in time. Still, our Website reserves the right to modify and terminate the promotion at its discretion and without giving any prior notice.

11. The maximum amount which can be released from the bonus will be equal to 10x the initial bonus amount. For example: the maximum amount to be credited in the real balance from a 10 EUR / 45 PLN / 100 NOK / 15 AUD / 60 BRL / 15 CAD / CHF 11 / 10.000 CLP / 250 CZK / 4000 HUF / 162,500 IDR / 800 INR / 20 NZD / 50 PEN / 15 SGD / 10 USD / 45 MYR / 235,000 VND / 380 THB / 18 AZN bonus will be 100 EUR / 450 PLN / 1 000 NOK / 150 AUD / 600 BRL / 150 CAD / CHF 110 / 100.000 CLP / 2 500 CZK / 40.000 HUF / 1,625,000 IDR / 8,000 INR / 200 NZD / 500 PEN / 150 SGD / 100 USD / 450 MYR / 2,350,000 VND / 3,800 THB / 180 AZN.

12. This promotion is valid in accordance with the Terms and Conditions.